When I brought this to the desk clerks attention (different girl) she stated (with same cold rude attitude) well you should have called for some. The next morning, we discovered there was not enough wash cloths for the 4 people in our room even though we were charged extra money. When we asked for water, our waitress rolled her eyes and walked away without responding. We had to seat ouselves even though a waitress rolling siverware saw us waiting but ignored us. The wait staff had the exact rude, cold unfriendly attitudes. At that point, we attempted to eat supper at the steak house. I the stated fine, I'm tired and just wat to go to bed. Then very snotty, she stated well you just told me 4 people so you're getting charged for 4 people. Being a little annoyed at being jipped by the fine print I then told her I just needed a room for two people. Throughout the entire exchange, the girl would not smile, was very cold, and very unfriendly. She then informed me the rates would go up to $99 for the 4 person room. Being honest, I stated 4 in one and 2 in the other. The desk clerk asked how many people per room.

Rooms were advertised at $79 per night which was why we chose this casino over others which were over $150 per night. Being tired and hungry, we attempted to check into our rooms. or one of its affiliates.On the way to the Grand Canyon, we stopped at the Route 66 casino after being on the road for over 20 hours. All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice.

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